Customers will be subject to a cancellation fee for tours booked, paid for, and later cancelled as follows:
- 45 days or more prior to arrival date in Bhutan: no penalty
- 15-44 days prior to arrival date in Bhutan: 70% penalty
- Less than 15 days prior to arrival in Bhutan: no refund
These penalties do NOT include the payment processing and transfer fees. If you would like to cancel your trip, please email MyBhutan at [email protected] or call us at +1-818-8-BHUTAN.
Airfare is also separate for refunds, as the airlines have their own policies (see below section).
Each domestic airline has their own refund policies separate from MyBhutan. Bhutan Airlines’ cancellation policy can be found here. Drukair’s cancellation policy can be found here. No refunds will apply for international airline reservations made by MyBhutan.
Each luxury hotel has their own refund policies separate from MyBhutan. Please check with your tour agency if you have questions about a specific hotel and their refund policy.
Last updated: February 22nd, 2019